Upload

Upload data directly to save valuable time in making files accessible for review. The following are recommendations to keep in mind when uploading data:

• Upload less than 100.000 documents per instance, with a maximum of 500 GB (total file size).

• ZIP data first in order to maintain the file properties such as date created, date accessed, etc.

  Exception: The file property 'date modified' is always maintained.

• View the ZyLAB Datasheet - Supported File Formats by clicking the PDF icon below.

  

Add New Upload

1. On the Home page, select Upload.

   

2. On the Upload page, select + Upload.

   

3. Select one of the following upload options:

   • File Upload

   • Microsoft Exchange

   • Google G Suite

View Upload Status

After defining and starting your upload, return to the main Upload page. Here you can view the status and progress of all uploads.

The status of an upload can be one of the following:

• Uploading

  The files/folders are being uploaded.

• Upload complete, waiting for transfer to processing

  The uploaded files/folders are pending to get started with processing.

• Upload complete, processing

  The uploaded files/folders are being processed.

• Abandoned

  The upload has been interrupted or timed-out.

• Deleting

  The upload is being deleted.

• Upload complete, waiting for review

  The uploaded files/folders are processed and are ready to be reviewed.

• Upload complete, in review

  The uploaded files/folders are processed and being reviewed.

Additional Status information

• By default, only two uploads can be in progress (are active) simultaneously. When a third upload is added, it will be paused (inactive) until one of the two previous uploads is finished.

  Note I: If you pause an active upload, the inactive upload that is next in queue will start automatically. Note II: If you start an inactive upload, an active upload will be paused.

  

• During uploading, you can view how many documents are already uploaded, processed or completed.

  

• When some files are not completed (for example, corrupted or password protected), the progress line and status line text is orange to warn you.

  

• When an error occurs during upload, you will be warned with a yellow background and red text. Also, the number of errors is shown.

  

Options per Upload

You can choose to pause or resume, delete, retry an upload, or download the uploaded files/folders using the icons behind each upload.

The available options depend on the status of the upload.

• Pause an upload by clicking Pause upload:

  

• Resume by clicking Resume upload.

  

  When you resume after navigating to another page in ZyLAB ONE, you must reconfigure the upload.

  Select the same files/folders again (files already uploaded, will not be uploaded again), define the custodian/source again and start the upload.

  

• Delete an upload by clicking Delete upload:

  

• Retry failed files by clicking Retry to upload failed files:

  

• View errors that were found during upload by clicking the red warning sign:

  

  

  Close the log file or Retry failed files.

Additional Options on the Upload Page

• Search for a specific upload with the Filter bar.

  

• While waiting for your upload(s) to be processed, continue with review by clicking Open Home in new tab.

  

• Create a .csv report of all listed File Uploads by clicking Download File Upload Report.

  

• Create a .csv report of one upload (with all uploaded files) by clicking Download CSV.